MEET OUR LEADERSHIP TEAM

Dean A. Ward

Owner

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Dean has over two decades of local and Fortune 500 leadership experience in the tech sector with invaluable dedication and business expertise. Dean’s previous roles included CIO, VP of Operations, Director of IT, National Manager of IT Customer Support for American Express and at RSM McGladrey, and most recently in 2016, starting a neighboring MSP.

Tim Apger

Owner

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During his 17 year career, he has established and managed both internal and client facing Service Desks supporting different business sectors, including Accounting, Legal, and Manufacturing. Throughout his career, Tim has also developed wide ranging set of skills that include virtualization, servers, networking, and VOIP solutions, with a dash of programming for good measure. Tim’s leadership excelled in previous roles that included national leadership for American Express, RSM McGladrey, and a neighboring MSP.

Stephen DeBlock

Senior Account Manager

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Steve started out in help desk support for the University then moved up to Boston where he co-managed network operations and support for AdvizeX Technologies. After getting a taste of consulting, he then moved to Ohio where he successful ran a small business consulting company for 12 years.

Alex Cohen

Support Services Manager

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With over 25 years of experience in IT, Alex brings extensive expertise in systems management, network and server administration, desktop support, telecommunications, and virtually every aspect of IT services. He has successfully managed IT departments and is currently overseeing the Support Services team. Alex is dedicated to leading his team to deliver exceptional support and ensure seamless IT operations for businesses.